Terms & Conditions

At NTA AU/NZ, we are committed to creating a supportive and grounded learning environment where education leads to real understanding and empowerment. To support this, please take a moment to familiarise yourself with the following terms, which govern your access to and use of this program.

Refund Policy

Membership Subscriptions

The Functional Nutrition Self Care Program offers a month-to-month membership model, where you have the flexibility to cancel or pause your subscription at any time, with the option to return whenever you're ready. Due to the nature of our month-to-month structure, we do not offer refunds for monthly memberships. You retain access to NTA AU/NZ content until the end of your current billing cycle upon cancellation. We encourage all members to review our terms and policies thoroughly before subscribing, as membership constitutes agreement with these terms.

Events & Courses

All event and course purchases are considered final, regardless of attendance. Whilst many events are recorded and available for viewing post event, refunds are not issued for non-attendance.

Similarly, due to the nature of this being a digital educational offering with immediate access to content, we do not offer refunds once access has been granted for both full program payment and memberships. We encourage all participants to review the course information thoroughly before enrolling to ensure it aligns with your needs.

For memberships you have the freedom to cancel or pause your plan at any time. You can easily resume your course progress upon rejoining. Please note that it is the member's responsibility to manage their plan and track payments accordingly. Membership renewals occur on the monthly billing cycle set by the member, ensuring uninterrupted access to our resources.

In summary, while we do not offer refunds for monthly memberships, event purchases, or full program purchases, we strive to provide ongoing support and access to our content.

Community Policy

You may not use NTA AU/NZ as a source of self-promotion. Any abusive language towards another member or NTA AU/NZ team member will not be tolerated as our community standard is kindness and respect.

Terms of Use

Welcome to Functional Nutrition Self Care Program! By accessing our platform, you agree to abide by the following terms of use:

Membership Access: Your membership is personal and non-transferable. Sharing your account, distributing course materials, or allowing multiple users to access the program through a single login is strictly prohibited and may result in removal of access without refund.

Account Security: You are responsible for maintaining the security of your account and login details. NTA AU/NZ is not responsible for unauthorised access resulting from shared login details or failure to protect your account. Any unauthorised access identified may result in immediate deactivation of access and termination of the account from the platform.

Payment Terms: Where a membership subscription applies, payments are charged on a monthly basis from the date of registration and will continue until cancelled by you. Pricing for memberships is subject to change at any time with reasonable notice.  For full program purchases, payment is a one-off fee. If a payment fails, it will be reattempted once. If payment remains unsuccessful, access to the program will be suspended until payment is resolved.

Access Terms: Where lifetime access is stated, this refers to the lifetime of the program, not the lifetime of the purchaser.  NTA AU/NZ reserves the right to modify, update, or discontinue access to the platform or program at any time, including where required due to technical, operational, or business changes.

Course Content Changes: NTA AU/NZ reserves the right to update, modify, or remove course content at any time without notice to ensure the program remains current and relevant.

Personal (Non Practitioner Use): This program is an educational self-care course. It does not qualify you as a Functional Nutritional Therapy Practitioner (FNTP); grant permission to practice in a professional or clinical capacity; or authorise you to provide nutritional therapy services, consultations, or advice as a practitioner. If you wish to pursue practitioner training, this is offered separately through the FNTP program with NTA AU/NZ.

Content Usage: All course materials — including videos, written content, graphics, and resources — are the intellectual property of NTA AU/NZ. You may not reproduce, share, or distribute course content; use materials for commercial purposes; teach, present, or repurpose content as your own. This content is provided for your personal education only.

Intellectual Property: Respect the intellectual property rights of NTA AU/NZ. Plagiarism and unauthorised use of copyrighted materials will result in account suspension.  Unauthorised use, reproduction, distribution, or sharing of course materials may result in immediate termination of access and may be subject to further legal action where appropriate.

Respectful Behavior: Where community spaces are provided (e.g. comments, forums, or group discussions), we ask that all participants engage with respect and integrity. Any form of harassment, abusive speech, demeaning or harmful language or disruptive behavior will result in immediate account suspension. NTA AU/NZ reserves the right to remove access to spaces if behaviour does not align with these standards.

Privacy and Data: Protect your personal information and that of other members. Do not share private details, contact information, or sensitive content on public platforms.  Your use of this program is also governed by our Privacy Policy, which can be accessed here.

Contribution Ownership: By contributing to any live Q&A calls or other community discussions, you grant NTA AU/NZ the right to use, modify, and share the content for educational and promotional purposes.

Educational Disclaimer: All content within this program is provided for educational purposes only. It is not intended to diagnose, treat, cure, or prevent any medical condition; replace professional medical advice, diagnosis, or treatment. You are encouraged to seek guidance from a qualified healthcare provider where appropriate.

Medical & Health Disclaimer: This program is provided for educational purposes only and does not constitute medical advice, diagnosis, or treatment. Participation in this program does not establish a practitioner-client relationship. You acknowledge that you are responsible for your own health decisions and are encouraged to seek advice from a qualified healthcare provider where appropriate.

No Guarantees: We make no guarantees regarding specific health outcomes, results, or transformations. Outcomes will vary based on individual circumstances, application, and other factors outside of our control.

Limitation of Liability: To the maximum extent permitted by law, NTA AU/NZ shall not be liable for any direct, indirect, incidental, or consequential loss, damage, or injury arising from your use of, or reliance on, the information provided within this program. You acknowledge that you are solely responsible for any decisions, actions, or outcomes resulting from your participation.

Termination: NTA AU/NZ reserves the right to terminate or suspend your access to the program immediately, without notice, if you breach these terms and conditions. No refunds will be provided in the event of termination due to a breach.

Consumer Rights (Australia): Nothing in these terms excludes, restricts, or modifies any rights you may have under the Australian Consumer Law or other applicable legislation that cannot be excluded by law.

Support

Our team is here to support you. For any questions relating to course access, technical issues, billing or enrolment, please contact: support@ntaaustralia.com.au

Acceptance of Terms

By enrolling in the Functional Nutrition Self Care Program, you acknowledge that you have read, understood, and agreed to these terms and conditions.